Cheap Web Space, Domain Name:
Web Space With E-Mail, PHP/MySQL.

IT-Service Provider launches Computer Helpline

London, January 23, 2013

Publication free of charge,
specimen copy requested.

Question: 

Searching …

 

Unfortunately nothing found on "".

Premium support for Bitpalace web hosting customers only!

 in the United States (Chicago, IL): 1 (815) 526-7037, Fax (in Germany) +49 30 32 70 18 91

service@bitpalace.com 

Skype: bitpalast

One moment please … your browser is loading the page.

 

People needing assistance with their computers can call a toll-free Bitpalace hotline and describe their IT-problem to a service specialist. Bitpalace estimates problem-solving costs free of charge. Services will be charged only after customers commission Bitpalace with solving the actual problem.

As of today, IT-service provider Bitpalace operates a public support hotline for computer problems of any kind at normal phone rates. The IT-assistance service was established to help private customers and companies requiring help with setting up and operating their computers or servers. Bitpalace offers its assistance service independent of suppliers and brands, and solves problems immediately on the phone or, in more severe cases and after the necessary research, within a very short period of time. Requests can range from typical tasks like the creation of an e-mail account to more complex scenarios such as changing a web server script. Supported platforms include Windows, MacOS and Linux and the service also extends to general issues such as router and firewall configuration, PHP-programming, MySQL databases and many more.

Customers in need of assistance can call a phone number at normal phone rates and describe their problem to a service specialist. Initially, Bitpalace will estimate whether the problem can be solved and how much time is required for solving it, because even at Bitpalace IT-support itself is not free of charge. Unlike other expensive hotlines, however, Bitpalace only charges by the minute for the time actually used for problem solving. The per-minute-fee is low while service quality is exceptional. All Bitpalace employees have a degree in computer sciences or a similar academic degree.

If agreed to by the customer, support can also include remote maintenance, which allows Bitpalace to remotely make the appropriate adjustments to the customer’s IT-system. The necessary software is provided to customers free of charge. Remote access sessions are recorded and provided as a video file, without additional cost. All other steps from the original inquiry to the final solution are documented as well. This makes it possible for customers to later reconstruct how a specific computer problem was solved.

 

Bitpalast GmbH
Sensburger Allee 27
D-14055 Berlin (Germany)

Interview partner: Peter Debik M.A.

 in the United States (Chicago, IL): 1 (815) 526-7037
Fax from the United States +49 30 32 70 18 91

service@bitpalace.com

Skype: bitpalast

 

 

 

 


 

Additional Services

Starter Server: Affordable web server from  3.62 US$ () /month with PHP, database and many more 

Online Reservation System: Occupancy & vacancy schedule for any ressources (vehicles, sports facilities …) & guest houses, holiday apartments …  8.64 US$ () /month 

Software development: Development of database applications, programming and revision of computer programs & scripts  42.78 US$ () /hour 

 

FAQ – frequently asked questions 

 

Kiribati

Austria

Cameroon

Guinea

Pakistan

Colombia

Cuba

Antigua and Barbuda

Panama

Papua New Guinea

Jordan

Argentina

Costa Rica

Australia

Germany

Bahamas

Lesotho

Barbados

Belize

Paraguay

Tuvalu

Honduras

Peru

Madagascar

Bolivia

Botswana

Malawi

Chile

Philippines

India

Malta

Puerto Rico

Rwanda

Saint Kitts and Nevis

Samoa

Marshall Islands

Saint Vincent and the Grenadines

Zambia

Jamaica

Mauritius

Saint Lucia

Dominican Republic

Liberia

Switzerland

Mexico

Canada

Dominican Republic

Micronesia, Federated States of

Seychelles

Namibia

Ecuador

Sierra Leone

El Salvador

Fiji

Singapore

Gambia

Solomon Islands

Nauru

Spain

New Zealand

Sudan

Swaziland

Nicaragua

Nigeria

South Africa

Kenya

Ghana

Tanzania, United Republic of

Tonga

Guyana

Trinidad and Tobago

Uganda

Palau

Uruguay

Venezuela

Ireland

Grenada

Guatemala

United Kingdom

Zimbabwe

 

"Cheap Web Space": Affordable web space, cheap web server, low-cost webserver, low-price web servers: fast web server / small web server (cheap web space). Web server for private homepages / small website projects.

 in the United States (Chicago, IL): 1 (815) 526-7037 •  GmbH, Sensburger Allee 27, D-14055 Berlin (Germany)
Your purchase is tax-free, because you order from a non-EU country. © 2024  GmbH. All rights reserved. and the logo are registered trademarks of GmbH. For photo credits see imprint.

Imprint Privacy policy Sitemap