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in the United States (Chicago, IL): 1 (815) 526-7037, Fax (in Germany) +49 30 32 70 18 91
Skype: bitpalast
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Symptom
Outgoing mail control has limited our outbox, because more than 60 mails/hour have been sent. You did not send these mails yourself or only a few. Your website did not send mails either.
Cause
p>Incoming mails are being forwarded because of a forwarding setting of your mailboxes or a general catch-all rule of your web space. They are counted as outgoing mails. This happens often when you receive many spams to non-existent addresses, because each spam is forwarded to the destination at least once by the catch-all function.
Solution
Disable catch-all. Clients, employees, friends and relatives all know your e-mail addresses. Catch-all is only good for spammers, because they can send you spam without knowing your real address.
1. Log in to your customer control panel.
2. Click on the „ Mail“ tab.
3. Click on the „Mail Settings“ tab.
4. Check the domain name that you want to edit.
5. Click on the „Mail for Non-Existent Users“ link.
6. Select „Reject“ and click on the „OK“ button.
The outgoing mail limit is lifted automatically after less than 60 mails/hour are being counted. In emergencies, please ask our support to lift the limit immediately.
Overview of frequently asked questions
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Starter Server: Affordable web server from 3.62 US$ () /month with PHP, database and many more
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"Cheap Web Space": Affordable web space, cheap web server, low-cost webserver, low-price web servers: fast web server / small web server (cheap web space). Web server for private homepages / small website projects.
in the United States (Chicago, IL): 1 (815) 526-7037 • GmbH, Sensburger Allee 27, D-14055 Berlin (Germany)
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