Cheap Web Space, Domain Name:
Web Space With E-Mail, PHP/MySQL.

My previous hosting company cannot be reached. What can I do?

Question: 

Searching …

 

Unfortunately nothing found on "".

Premium support for Bitpalace web hosting customers only!

 in the United States (Chicago, IL): 1 (815) 526-7037, Fax (in Germany) +49 30 32 70 18 91

service@bitpalace.com 

Skype: bitpalast

One moment please … your browser is loading the page.

 

 

Symptom

Your previous hosting provider company cannot be reached anymore. Their domains cannot be accessed, nobody answers the phone, support tickets remain unanswered. Your domains are still with that hosting company and you want to transfer them elsewhere. As your hoster is no longer accessible, you cannot get the auth code that you need for a domain transfer.

 

Solution

Transfer your domain name to Bitpalace. Order a domain transfer and enter any auth code (invent it freely). In the comment field at the end of your order, enter that you need an “auth code II”.

For .de domain names: The auth code II can be ordered from DeNIC for 14.88 € including taxes by Bitpalace (you cannot order that code yourself). DeNIC will send you a letter with a transfer key for your .de domains by which you can generate a new auth code. Simply follow these steps and let us know your new code. We can then transfer your .de domain name without the assistance of your previous, unresponsive web hosting company.

For .eu domains: Create a „My Eurid“ Account on https://eurid.eu/en/my-eu/ and request the auth code directly from Eurid. Mail us the code and we can transfer your domain.

For other domain endings: Open your own domain dossier at centralops.net to find out, where your current hosting company has registered your domain names. Contact that registrar directly and explain your case to them. Ask for the auth code of your domain. The registrar can mail it to the e-mail address that was registered as admin-contact in your domain records. With that auth code we can transfer your domain name without the assistance of your previous, unresponsive web hosting company.

 

Overview of frequently asked questions 

 

 

 


 

Additional Services

Starter Server: Affordable web server from  3.62 US$ () /month with PHP, database and many more 

Online Reservation System: Occupancy & vacancy schedule for any ressources (vehicles, sports facilities …) & guest houses, holiday apartments …  8.64 US$ () /month 

Software development: Development of database applications, programming and revision of computer programs & scripts  42.78 US$ () /hour 

 

FAQ – frequently asked questions 

 

Kiribati

Austria

Cameroon

Guinea

Pakistan

Colombia

Cuba

Antigua and Barbuda

Panama

Papua New Guinea

Jordan

Argentina

Costa Rica

Australia

Germany

Bahamas

Lesotho

Barbados

Belize

Paraguay

Tuvalu

Honduras

Peru

Madagascar

Bolivia

Botswana

Malawi

Chile

Philippines

India

Malta

Puerto Rico

Rwanda

Saint Kitts and Nevis

Samoa

Marshall Islands

Saint Vincent and the Grenadines

Zambia

Jamaica

Mauritius

Saint Lucia

Dominican Republic

Liberia

Switzerland

Mexico

Canada

Dominican Republic

Micronesia, Federated States of

Seychelles

Namibia

Ecuador

Sierra Leone

El Salvador

Fiji

Singapore

Gambia

Solomon Islands

Nauru

Spain

New Zealand

Sudan

Swaziland

Nicaragua

Nigeria

South Africa

Kenya

Ghana

Tanzania, United Republic of

Tonga

Guyana

Trinidad and Tobago

Uganda

Palau

Uruguay

Venezuela

Ireland

Grenada

Guatemala

United Kingdom

Zimbabwe

 

"Cheap Web Space": Affordable web space, cheap web server, low-cost webserver, low-price web servers: fast web server / small web server (cheap web space). Web server for private homepages / small website projects.

 in the United States (Chicago, IL): 1 (815) 526-7037 •  GmbH, Sensburger Allee 27, D-14055 Berlin (Germany)
Your purchase is tax-free, because you order from a non-EU country. © 2024  GmbH. All rights reserved. and the logo are registered trademarks of GmbH. For photo credits see imprint.

Imprint Privacy policy Sitemap