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in the United States (Chicago, IL): 1 (815) 526-7037, Fax (in Germany) +49 30 32 70 18 91
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Symptom
From some e-mail addresses you do not want to receive any mails, independent from whether it is spam or not.
Solution
To block a sender you can add the sender’s e-mail address to the black list of your spam filter. All addresses listed on the black list will be blocked by the spam filter and mails from these addresses will not be forwarded to your mailbox. You can use wildcards like “?” (for single characters) and “*” (for multiple characters). Examples:
bad-sender-1@bad-domain.com
(blocks only this single address)
bad-sender-?@bad-domain.com
(blocks bad-sender-1, bad-sender-2, bad-sender-n …)
bad-*@bad-domain.com
(blocks all senders from “bad-domain.com” that use an address starting with “bad-“)
*@bad-*.com
(blocks all senders from domains starting with “bad-“)
*@domain.com
(blocks all senders from the “domain.com” domain)
The black list can be configured in your spam filter settings:
1) Log-in to your web space control panel.
2) Click on the Tab “E-mail”.
3) Click on the e-mail address whose spam filter you want to edit.
4) Click on the “Spam filter” tab.
5) If the spam filter has not yet been activated, activate it by checking the “Switch on spam filtering” checkbox.
6) Click the “Show Advanced Settings” link.
7) Enter the addresses that you want to block into the black list input box.
8) Click the “OK” button.
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